Detailed Return Policy
You will never get second hand armor from us. Ever.
As a result, ARMOR CANNOT NOT BE RETURNED! We cannot account for what happens to armor after it is delivered to a customer. Thus, we can never re-sell that armor and cannot take that armor back. This is the standard across the industry.
Round Stopper will only accept other returns or exchanges on a case by case basis. All returns are subject to a 15% restocking fee.
If you are not satisfied with your product, please reach out to customer service by emailing firstname.lastname@example.org
Please do not attempt to message customer service through our social media platforms.
WE WILL NOT ACCEPT ARMOR BACK FOR ANY REASON.
A 10% cancellation fee will be applied for any order older than 48 hours.
We work hard to get products out as quickly as we can. However, sometimes there are unforeseen circumstances. If you have any experience with the tactical gear side of military or law enforcement, you probably know what we mean.
Infrequently, there are scenarios that may lead to a small delay. If that happens, please remember that things do not happen magically and rest assured we’ll do our best to fix it quickly.
We want to earn your business, time after time. So, please let us know if there are any issues.
It is important to remember that nothing is unequivocally “bulletproof” and that there are many variables at play that allow any type of armor to stop a given object. Ballistic ratings, projectile, expiration date, and several other factors being among them.
There will always be danger in these types of situations.
We will only sell armor to law-abiding adults who have no felony convictions, and are not involved with criminal organizations. Residents of Connecticut are prohibited from buying Body Armor unless it is face to face. We will only ship to states where Body Armor is allowed, please know your local and federal laws prior to purchasing. By using our website and purchasing, you agree to this and all terms listed on this page, and website (www.roundstopper.com) By purchasing you assume all risks of use or misuse, and agree not to hold us liable in any way, shape, or manner. In addition. “Us” includes Round Stopper, its employees, affiliate, associates, subsidies, and all there and to pertaining.
YOU are responsible to ensure that your ballistic panels are properly inserted and installed.
Round Stopper, and any variation of, its Employees/Officers past and present and any of its affiliates/strategic partners assume NO liability.
We neither assume, nor authorize any person to assume for us any liability in connection with the sale or use of the goods sold, and there are no oral agreements or warranties collateral to or affecting this agreement. We hereby give notice that any statement made by us in the sale of the goods, shall not create any warranty other than for manufactured goods (any “wear & tear” must be reported Round Stopper, within 30 days of receipt) and replacement goods damaged in a battle or gun fight. Used items retuned after aforementioned battle or Gun fight may be used for research, and marketing purposes.
We do not cover any consequential damages, and our liability is limited to repairing or replacing defective goods. We are not an insurer, and bear no liability for any use, misuse, or failure to perform.
Incidental and/or consequential damages are specifically excluded. Purchaser covenants and agrees that the purchaser or his heirs, agents, assigns shall NEVER bring any action in any court of law from any dispute arising from the Purchase and Sale of product(s) sold by Round Stopper or any of its employees/officers, past or present, nor any of its affiliates/strategic partners.
100 Percent Guarantee includes only replacing defective goods, exchanging goods, or refunding goods within the first 30 days of receipt (less actual shipping charges), and life-time guarantee on goods that have sustained damage in a actual gunfight (as documented by government authorities). If any parts of these Terms are held to be invalid by a court of competent jurisdiction, such shall not affect the validity of any other part of these Terms.
Headings are for convenience only, and do not limit or affect these Terms.
These terms may be updated without prior notice.
Communication From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process.
Supplementation We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our customers receive their order and to lower costs associated with our products.
Your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you while utilizing our services is used to process your orders and to provide a more personalized experience.
Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.
Your demographic information will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit card and not someone using your stolen credit cards.